AI-assisted build
A guest-feedback application, from idea to intake
Defined the workflow, built with AI assistance and opened a deployed guest form.
Deployed pilot; guest intake launchedSELECTED WORK / 2026
A few things
I’ve worked through.
Some started with an answer that didn’t add up. Others started with a manager or guest who needed a better process. Here’s what I did, what happened and what I’m still working on.
AI evaluation
Toast IQ: making an answer useful enough to act on
Source-based evaluation and clear operating context for product decisions.
Ongoing operator evaluationProduct pilot
Toast Tables ticketing: getting a presale ready to launch
Buyer checks, launch coordination and a workable plan for arrivals at the door.
Presale launched; live-event results pendingWorkflow design
AI-assisted restaurant scheduling
Demand, service coverage and manager judgment before automation.
Manager-led planning; separate pilot in evaluationOperations leadership
Leading managers across three businesses
Manager ownership, staffing context and a bakery pilot with a deliberate automation gate.
Operating routines in use; AI exercise introduced